Privacy Policy
Last updated: June 24, 2026
Buzzybox (“we,” “us,” “our”) makes a cozy iPad app for writing and exchanging handwritten letters with a small circle of approved contacts. We care deeply about privacy — especially because families and children use Buzzybox. This policy explains what we collect, why, and the choices you have.
The short version
- An admin creates and controls the account and approves every contact.
- We collect only what's needed to deliver letters and keep accounts secure.
- We do not sell your information, show third-party ads, or use your letters to build advertising profiles.
- Letters only travel between contacts who have been approved on both sides.
Information we collect
- Account information. When an account owner signs up, we collect an email address and authentication details. If you choose Sign in with Apple or Sign in with Google, we receive the account identifier (and, depending on your choices, a name or email) from that service to create your account.
- Profile and desk details. Display names, nicknames, icons, and contact labels you create for desks and mailboxes inside the app.
- Letter content. The handwritten letters, drawings, and stationery you create, and the records needed to deliver them to your approved contacts.
- Contacts. The approved connections that determine who may exchange letters with whom.
- Diagnostic information. Limited technical and usage information (such as app version and error reports) that helps us keep Buzzybox reliable.
How we use information
- To operate the service — storing your letters and delivering them between approved contacts.
- To create and secure accounts and to verify approved connections.
- To provide customer support and respond to your requests.
- To diagnose problems, prevent abuse, and improve the app.
We use diagnostic and analytics information only to understand reliability and improve Buzzybox. We do not use it to advertise to you or to build marketing profiles, and we do not sell it.
Children's privacy
Buzzybox is intended to be used under the involvement of a parent or guardian. An adult account owner creates the account, approves every contact, and can review or remove content and connections at any time. By design, a child can only exchange letters with contacts an adult has approved — unapproved mail, incoming or outgoing, is not possible.
We do not knowingly use children's personal information for advertising or sell it. If you are a parent or guardian and would like to review, correct, or delete information associated with your account or your child, contact us at pamihood@gmail.com and we will help.
How information is shared
We do not sell your personal information. We share information only in these limited ways:
- With your approved contacts. A letter you send is delivered to the contact you addressed it to.
- With service providers who help us run Buzzybox — for example, our cloud hosting, database, storage, and authentication providers — who process data on our behalf under appropriate confidentiality and security obligations.
- For legal reasons, if required by law or to protect the safety of our users and the service.
Data retention and deletion
We keep your information for as long as your account is active or as needed to provide the service. You can remove letters from inside the app. To delete your account and the personal information associated with it, email pamihood@gmail.com from the address on your account, and we will delete it, subject to any limited records we must keep for legal or security reasons.
Security
We use industry-standard measures to protect your information in transit and at rest. Letters are stored so they can be delivered to your approved contacts. No system is perfectly secure, but we work to safeguard your data and to limit access to it.
Your choices and rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise any of these, contact us at pamihood@gmail.com.
Changes to this policy
We may update this policy from time to time. When we make material changes, we'll update the “Last updated” date above and, where appropriate, provide additional notice.