Support
We're a small team and we read every message. If something isn't working, or you have a question about your account, please reach out — we're happy to help.
We aim to reply within a couple of business days.
Common questions
Who is Buzzybox for?
Buzzybox is a cozy iPad app for writing and receiving real handwritten letters with a small circle of trusted contacts. An admin sets up the account and approves who can exchange letters.
How do I add or approve a contact?
Open the Admin area inside the app (the Buzzybox Key) to invite, approve, or remove contacts. Letters can only travel between contacts that have been approved on both sides.
How do I delete my account or a letter?
You can remove letters from inside the app. To delete your account and associated data entirely, email pamihood@gmail.com from the address on your account and we'll take care of it. See our Privacy Policy for details on what we store.
I found a bug or have a suggestion.
Wonderful — please tell us at pamihood@gmail.com. Feedback from early testers shapes what we build next.